Documentation

Setup guides, installation steps, and troubleshooting for Bongoto themes and plugins.
If you can’t find an answer, contact support and we’ll help you.

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Quick Start

Install a Plugin

Dashboard → Plugins → Add New → Upload → Install → Activate.

Read steps

Install a Theme

Dashboard → Appearance → Themes → Add New → Upload → Install → Activate.

Read steps

Update & License

How updates work and where to find your license / download files.

Learn more

Popular Guides

How to install a plugin
How to install a theme
System requirements
Updates & download access
Troubleshooting common issues
Contact support

How to Install a Plugin

Steps

  1. Download the plugin .zip file from your account / order.
  2. Go to WordPress Dashboard → Plugins → Add New.
  3. Click Upload Plugin → choose the .zip → Install Now.
  4. Click Activate.
  5. Open the plugin settings (if available) and configure.

How to Install a Theme

Steps

  1. Download the theme .zip file from your account / order.
  2. Go to WordPress Dashboard → Appearance → Themes.
  3. Click Add New → Upload Theme.
  4. Select the .zip → Install Now → Activate.
  5. Customize via Appearance → Customize (or Elementor if supported).

System Requirements

  • WordPress: Latest versions recommended
  • PHP: 7.4+ recommended
  • Memory limit: 128MB+ recommended (256MB for heavy sites)
  • Works with most modern themes/plugins

Updates & Download Access

You can download the latest files from your account / order page. If an update requires a new version,
replace the old plugin/theme zip by uploading the new one.

Tip: Before major updates, take a backup and test on a staging site if possible.

Troubleshooting

Upload failed / “The link you followed has expired”

Increase max upload size on hosting, or upload via FTP/File Manager, then install from server.

White screen / critical error after activation

Disable the plugin via FTP, switch to a default theme, then contact support with the error log.

Layout broken after update

Clear cache (plugin + server + browser). If using Elementor, regenerate CSS & data.

Contact Support

If you need help, please include:
your site URL, product name, WordPress version, and a screenshot of the issue.

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