Privacy Policy

We may collect the following types of information:

• Account information: name, email address, username, and account login details (passwords are handled securely by the platform).
• Order information: products purchased, order ID, invoices/receipts, and download access logs.
• Support information: messages you send, screenshots, error logs you share, and your website URL (optional).
• Technical data: IP address, device/browser type, pages visited, and basic analytics data.
• Cookies data: session cookies, preferences, cart/session identifiers, and analytics cookies (if enabled).

• To process orders and deliver digital downloads/updates.
• To create and manage your account and purchase history.
• To provide support and troubleshoot product-related issues.
• To improve website performance, security, and user experience.
• To send important service emails (order confirmation, account notices, security alerts).
• To prevent fraud, abuse, and unauthorized access.

We may use cookies to keep you logged in, remember preferences, maintain your cart/session, and understand how the site is used.
You can disable cookies in your browser, but some features may not work properly.

If analytics is enabled, we may collect aggregated usage statistics to improve the site. These reports do not directly identify you.

Payments are processed by third-party payment providers (depending on what you have enabled on the site).
We do not store your full card details on our servers. Payment providers handle sensitive payment data according to their own policies.

We do not sell your personal information. We may share information only when necessary to operate the service, such as:

• Hosting, email delivery, security, and analytics services (as applicable).
• Payment processors for completing transactions.
• Legal compliance if required by law or to protect our rights.

We keep account and order records as long as needed for business, legal, and support purposes.
Support messages may be retained to help with future troubleshooting and product improvements.

We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure.
Please use a strong password and keep your login details confidential.

Depending on your location, you may have rights to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account (where legally possible).
• Opt out of non-essential communications (if any).

Our website and products are not intended for children under 13 (or the minimum age in your country).
We do not knowingly collect personal data from children.

Our website or products may link to or integrate with third-party services (e.g., WordPress, WooCommerce, hosting providers, payment gateways).
We are not responsible for third-party content, outages, changes, or policies.

If you access the site from outside our primary operating region, your information may be processed where our servers or service providers operate.
By using the website, you consent to such processing as permitted by applicable law.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Continued use of the website means you accept the updated policy.

If you have questions about this Privacy Policy, contact us:

Email: support@demo-wc.bongoto.com